Responsibilities

• Manage, monitor, and maintain servers, infrastructure, backups, security, patching, applications, and connectivity for IT environments.
• Troubleshoot network, server, application, and endpoint issues in both IT environments.
• Monitor security dashboards, respond to security alerts, and communicate status of our security posture to supervisor.
• Perform security related risk assessments of IT and OT environments and implement appropriate safeguards, including making recommendations on improving security policies and controls.
• Review penetration testing reports, prepare and execute action plan to address deficiencies.
• Configure networking equipment like routers, switches, and firewalls as needed.
• Assist with managing the company’s Microsoft cloud environment.
• Manage IT/OT convergence and integration projects.
• Track assets, licenses, warranties of IT hardware and software.
• Liaise with vendors, contractors, and other IT groups as needed.
• Develop and document IT policies, standards, and procedures.
• Create and maintain IT/OT network layout and procedural documentation.
• Cross-training with department teammates.
• Problems faced are difficult, often complex, and may require travel to remote business sites.
• Other duties as assigned.

Qualifications

• 2-year college degree required; 4-year college degree preferred.
• 5+ years of combined hands-on IT and security experience
• Working knowledge and experience with common IT protocols, hardware, and software.
• Working knowledge and experience with Microsoft 365, Microsoft Windows Sever, Active Directory, PowerShell, VMware, SCADA/ICS systems.
• Working knowledge of IT network security standards and best practices.
• Project management skills.
• Ability to research and resolve unfamiliar network and server related issues.
• Strong communication, teamwork, and problem-solving skills.
• Attention to detail, accuracy, and quality.
• OT infrastructure experience is a plus.

Attention to detail, accuracy, and quality.