Description
Provide support to user community. High level of functional and technical knowledge of applications supported as well as functional business knowledge of these applications. Assist with the management and execution of projects with support from Manager, Applications and/or Business Analysts.
Responsibilities
| Support |
| Independently work with user department personnel to identify and resolve problems |
| Coordinate problem resolution with application software vendor |
| Business Knowledge |
| In-depth understanding of the business functions incumbent supports (Production Accounting, Field Operations) |
| Analysis and Development |
| Design and develop custom solutions following SDLC/PM methodologies to analyze, design, develop, test and deploy solutions |
| Work with Manager, Applications to prepare project charters and plans including cost and time estimates necessary to obtain approval for projects |
| Analyze existing applications to propose enhancements to application software vendors |
| Prepare and assist user personnel to execute test plans |
| Communications |
| Utilize a service desk management system to track support incidents accurately documenting troubleshooting steps and resolutions |
| Prepare and deliver concise, accurate Project Status Reports |
| Prepare and deliver thorough Staff Meeting reports depicting summary of overall activities and highlights of assigned projects |
| Prepare and deliver discussions on selected topics to corporate wide audiences at COGC Technical Conference and/or Vendor User Conferences |
| Technical |
| Solid knowledge of MS SQL
Microsoft Access development techniques including the use of VBA (Visual Basic For Applications) coding techniques. |
| Exhibit in depth knowledge of best practices for creating and developing MS SQL database objects with guidance from DBA |
| Other |
| Mentoring Jr. Staff members |
| Stay abreast of application offerings impacting the software/department that the incumbent supports |
| Attend vendor presentations and user conferences to identify items of benefit to COGC |
| Project Management |
| Prepare, manage and execute project plans for assigned projects |
| Manage Vendor cost and time for assigned projects |
Qualifications
7+ years professional experience required
5+ years of Upstream Oil & Gas application knowledge of Production Accounting and/or Field Operations required
Analytic thinking that can quickly grasp complex data and process relationships.
Strong desire for teamwork and learning.
Strong knowledge of coding methods for Access Databases and Word and Excel Macros.
Solid knowledge of Microsoft SQL concepts such as views, stored procedures, SSIS packages and SSRS.
Ability to independently prioritize and handle multiple job assignments of medium scope.
Solid communication and interpersonal skills to interface effectively with managers and corporate and region personnel.
Basic understanding and able to execute project management concepts.
Ability to manage and lead a project using external resources including scope, effort and cost management.
Four-year degree in Information Systems or Business Administration preferred with minimum of two-year degree required.
Contact: Submit your resume for consideration by emailing it to hrwebjobsearch@cogc.com
Job Code: 909.02
Date: February 24, 2022
